Issue 28: A bulletin for big ideas and better business.

Issue 28: A bulletin for big ideas and better business.

Why You Should Court Disapproval. Optimism in the US. The EU gets Tough(ish) on AI. And the Greggs-Pret Index.

Game time.

As the heats take place at the Paris Olympics, The Business of Creativity has a red-hot dispatch. Issue 28 features a celebration of whistle-blowers, an ode to heavy metal as well as a creative review of pastry shop Greggs. Plus: why optimism trumps outrage. But first, Sir John Hegarty explores why it’s fine if not everyone loves you.

OPINION/ CREATIVITY 

Court disapproval: it’s usually a good sign

💬 Sir John Hegarty

Asking what someone thought of the Olympic Games opening ceremony has become a loaded question. The mad, explosive, chaotic display that took place along the Seine has drawn an astonishing level of outrage since Friday night. People have risen up in opposition of the weather (rain), the venue (a river), the duration (four hours), but mostly, the politics of the show. Specifically, the bit where Leonardo da Vinci’s The Last Supper was recreated with drag queens, a transgender model and a portly man dressed as Dionysus, the Ancient Greek god of wine.

Organisers of the event should take heart that their performance has attracted such strident views. The greatest feats of creativity are recognisable in their capacity to spark scandal, draw scorn and alienate the people who aren’t intellectually prepared (“I just don’t get it,” they moan). Sometimes the most rewarding metric is a quick poll of who your work has aggrieved. In the case of the opening ceremony, it’s figures like Piers Morgan, Donald Trump Jr. and misogynist influencer Andrew Tate. Creatively, that’s a good sign.

The most rewarding metric is a quick poll of who your work has aggrieved

Difference draws judgement but time is the greatest critic. Creative efforts are often panned when they enter the public consciousness, then lauded as they age. For instance, Citizen Kane failed at the Oscars, Johan Sebastian Bach’s music became famous a century after his death, and Vincent Van Gogh – so the rumour goes – only sold one painting during his lifetime. The events of last Friday have already made history. Whether you loved or loathed it – you’ll remember it.

THE AGENDA

✏️ Pencil it in: your agenda for the coming week

1.
Society owes a lot to those to draw attention to bad practices in corporations. National Whistleblower Day will be marked in the US this week. The courage of such people keeps truth in business.
30th July  

2.
The Toronto Caribbean Carnival kicks off. The event honours the abolition of slavery in Canada. Creativity doesn’t exist without freedom.
1st – 5th August  

3.
The annual official Star Trek convention beams into Las Vegas. Be there and be square.
1st – 4th August  

4.
Heavy metal is undergoing a revival. Rockers will assemble this week at the Wacken Open Air festival in Germany. The sub genres available are: black metal, death metal, power metal, thrash metal, gothic metal and folk metal.
31st July – 3rd August  

5.
This week the Scottish capital will erupt into a glorious cacophony of theatre. Edinburgh Fringe Festival opens.
2nd – 26th August 

US / POLITICS

Trumping outrage

Kamala Harris Launches Presidential Campaign
Contributor: Kim Chen / Alamy Stock Photo

The US presidential election is gathering pace. Likely Democratic nominee Kamala Harris and the Republican down-ballot candidate J.D. Vance are both attending rallies today. Anything can happen before Americans go to the polls on 5 November, but the winner will be the entrant that can most successfully employ creativity to connect with voters in swing states – and articulate a future that voters will wish to live in. While Joe Biden positioned the race as a battle for the soul of America, Harris has opted for something smarter – a strategy of lampooning Trump and offering a hopeful vision of where her leadership would take the country. Both business and politics are about savvy branding, and when it comes to connecting with the public there’s only one thing that might vanquishes Trumpian rage: optimism.

ON CREATIVITY

Contributor: Sir John Hegarty

BRUSSELS / TECHNOLOGY

AI regulations come into force

HAL 9000: definitely ‘unacceptable’ under the EU’s new law
Contributor: Allstar Picture Library Ltd / Alamy Stock Photo

Silicon Valley might be where trail-blazing tech innovations are (mostly) developed and launched, but Europe is where lawmakers create rules to govern them. Anyone worried by the sudden rise of artificial intelligence can be soothed today by the EU Artificial Intelligence Act coming into force. The regulations classify technologies into four categories of risk – unacceptable, high, limited and minimal. Lawmakers say they aren’t trying to hamper the progress of AI, but create the conditions for its growth. With more public trust in applications that use such technology, EU companies that pioneer it will fare better in comparison with their American and Chinese counterparts. But critics have drawn attention to some weaknesses in the legislation. For instance, it’s been described as largely agnostic when it comes to how the creative industries use AI.

LONDON / FOOD

Making dough 

Staple diet
Contributor: Radharc Images / Alamy Stock Photo

Greggs, a pastry shop, has become ubiquitous on UK high streets in recent years. Its products are flaky, its earnings are not. In the first 19 weeks of the year it reported a 7.4% rise in like-for-like sales, and hit a milestone of 2500 locations in the UK. It’s become a cultural phenomenon thanks to budget friendly prices and the stubborn cost of living crisis in Britain. Academics from Sheffield Hallam University have created a Greggs-Pret index to gauge the position of the north-south divide (latitude dictates whether people consume sausage rolls, or avocado wraps, apparently). Beyond price point and pinched wallets, Greggs has resonated with people after a raft of sharp creative initiatives. Earlier this month it opened a sausage roll-dispensing cash machine in partnership with Monzo, a bank. The invention was called the ATMmm. A spot of whimsy in straightened times is a sensible recipe.

Thoughts are tyrants that return again and again to torment us.

/ Emily Brontë

Weekly Inspirations

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Weekly Inspirations

Sign up to our newsletter for your weekly dose of creative inspiration.

Steven Wolfe Pereira

Founder of Alpha

25+ years driving technology transformation at the intersection of marketing, media, and AI.

He has led $5+ billion in strategic transactions, scaled AI-first companies, and held leadership roles across Oracle, Neustar, Publicis Groupe, TelevisaUnivision, and more.

Today, as the founder of Alpha, he advises boards and executives on how to govern AI transformation with confidence. Named a LinkedIn Top Voice and featured in major business publications, Wolfe Pereira combines real operator experience with board-level strategic insight.

Now, he brings that expertise to you—giving you the operator’s perspective on how to thrive in the AI era.

Unlock the 5 Secrets of Business-Critical Creativity for the AI Age

Learn why 87% of leaders say creativity is as vital as efficiency, and how human ingenuity will define success in a world transformed by AI.

Sir John Hegarty

Sir John Hegarty

Founder at Saatchi & Saatchi & BBH

John Hegarty has been central to the global advertising scene for over six decades.

He was a founding partner of Saatchi and Saatchi in 1970. And then TBWA in 1973. He founded Bartle Bogle Hegarty in 1982 with John Bartle and Nigel Bogle. The agency now has 7 offices around the world. He has been given the D&AD President’s Award for outstanding achievement and in 2014 was admitted to the US AAF Hall of Fame.

John was awarded a Knighthood by the Queen in 2007 and was the recipient of the first Lion of St Mark award at the Cannes Festival of Creativity in 2011. John has written 2 books, ‘Hegarty on Advertising – Turning Intelligence into Magic’ and ‘Hegarty on Creativity – there are no rules’.

In 2014 John co-founded The Garage Soho, a seed stage Venture Capital fund that believes in building brands, not just businesses.

Orlando Wood

Orlando Wood

Author and Chief Innovation Officer

Orlando is probably the world’s leading thinker on creative effectiveness. He is the author of advertising’s ‘repair manual’, Lemon, published by the Institute of Practitioners in Advertising in 2019, and its sister publication, Look out (IPA, 2021), the ‘advertising guide’. His books are found on the curricula of communications courses; they complete the libraries of universities and advertising agencies.

Orlando is respected by both advertisers and advertising agencies because he can talk both the language of creativity and profitability. His research draws on neuroscience, the creative arts and advertising history to describe how advertising works, and how it works at its best. How the work, works.

Orlando is unique in drawing a link between advertising’s creative features and its profitability, and for showing how advertising styles have changed in the digital world. If you have ever heard the advertising term ‘fluent device’, it’s because he coined it (and if you haven’t, he uses it to describe the profitable use of recurring characters and long-running scenarios in advertising campaigns).

Greg Hoffman

Greg Hoffman

Global Brand Leader, Advisor, Speaker, Instructor & Author

Greg Hoffman is a global brand leader, former NIKE Chief Marketing Officer, and founder and principal of the brand advisory group Modern Arena.

For over 27 years, Greg held marketing, design, and innovation leadership roles at NIKE, including time as the brand’s CMO. In his most recent role as NIKE’s Vice President of Global Brand Innovation, he led teams tasked with envisioning the future of storytelling and consumer experiences for the brand.

Greg oversaw NIKE’s brand communications and experiences as NIKE was solidifying its position as one of the preeminent brand storytellers of the modern era and the leading innovator in digital and physical brand experiences. Through his leadership, Nike drove themes of equality, sustainability, and empowerment through sport in some of its most significant brand communications. That work was, in part, driven by his role on the Advisory Board of the NIKE Black Employee Network and as a member of the NIKE Foundation Board of Directors.

His role in the rise of marketing and design through that period was recognized in 2015 when Fast Company named him one of the Most Creative People in Business. He’s also been recognized for his transformative leadership in the industry through the Business Insider’s 50 Most Innovative CMOs and AdAge’s Power Players annual lists.

In 2022, Greg brings all of his brand experience to the world through his new book Emotion by Design: Creative Leadership Lessons From a Life at Nike.