Issue 31: A bulletin for big ideas and better business.

Issue 31: A bulletin for big ideas and better business.

Just ship it already. Bankrupt start-ups. Crocs gets creative. And why you should avoid 'workations'.

Silly season?

August is usually when the news cycle slows down: not in 2024. This week The Business of Creativity dives into the Bosphorus, bashes some buttons at the eSports Awards, and offers some tips on jerk chicken. Plus: we ask why so many start-ups are faltering. And pose the question – is a ‘workation’ ever a good idea? But first: Sir John wants you to ship.

OPINION/ ENTREPRENEURSHIP 

Just ship it: getting your idea out there is everything

💬 Sir John Hegarty

There’s no back catalogue in advertising. Running an agency hinges on your team’s ability to show up to the office each day, and spring forth with a plethora of excellent ideas. It’s this simple: no ideas = no business. While the calibre of thinking is crucial, so is speed. George Smith Patton Jr. a general in the US Army said: “A good plan violently executed now is better than a perfect plan executed next week.” While getting an agency into the air isn’t exactly like overseeing say, a theatre of war in North Africa, there are parallels. Speed, guile, and a stroke of fortune are all necessary components.

We had to have a brilliant idea
for a product that had been
invented a century before.

Getting your idea out and into the wild fast is essential. And there is no other gauge for quality. Want to know whether you have a world-beating campaign, product, or innovation? Take it to market. Our ‘just ship it’ moment at BBH came when we launched Levi’s 501s in Europe. The denim brand had put together an effective campaign in the US with the tagline “The Original Blues” with help from FCB, another agency. Initially, bosses at Levi’s wanted to run the American campaign over here. Research showed that the idea left European audiences cold. After edging McCann Erickson out of the way in the pitch process (this was a bit of a coup too, as we were much smaller) we created the work that made us: ‘Bath’ and ‘Laundrette’. The work was so successful that Levi Strauss had to pull the ads – the company couldn’t keep up with demand.

The Levi’s ads cited above are, without doubt, the most strenuous pieces of creativity I ever worked on. We had to have a brilliant idea, but one that re-ignited fashion interest in a product that had been invented a century before. It had to generate press, and carry a piece of music that would chart. But if a team member was flagging under the pressure, someone else would pick up the baton and run at the problem even harder. Getting great work out fast requires grit. If your team is running low on that most vital resource, I suggest quoting another Patton-ism*: “We shall attack and attack until we are exhausted, and then we shall attack again.” Quite.

*It’s worth noting that the general wasn’t always on the mark when it came to management. An incident where he assaulted and accused a shell-shocked soldier in a field hospital of cowardice resulted in a very public (and very deserved) raking.

THE AGENDA

✏️ Pencil it in: your agenda for the coming week

1.
Like Davos, but with more bankers. The Jackson Hole symposium will be anxiously observed as Jerome Powell, chair of the Federal Reserve, offers a prognosis on the US economy.
22nd August

2.
Gamers watching other gamers game is big business. The eSports Awards in Riyadh is a ritzy affair that signifies the sector is moving beyond its teenage years.
24th August

3.
The 2024 World Robot Conference comes to Beijing. Humanoid ones are expected to make a big impression this year.
23rd – 25th August

4.
Twerk and jerk. Notting Hill Carnival is London’s African Caribbean cultural festival – and the capital’s best street party.
24th August

US / BUSINESS

Boom…then bust

Tally Money banking app: one casualty of many.
Contributor: Ascannio / Alamy Stock Photo

Start-up founders tend to view failure as an opportunity for personal growth. If figures from Carta, a software company, are to be believed, then the last year has offered no shortage of lessons for entrepreneurs. Start-up failures in the US increased by 60% between 2023 and 2024. The faltering comes in the wake of a funding bonanza that happened between 2021-22. Now the money has dried up Carta told the Financial Times that 254 of its venture backed clients had folded in the first quarter of the year. This development exposes a flaw in the investment ecosystem. When markets are frothy, business valuations are exaggerated, and founders are enticed by the prospect of more cash. But successive investment rounds lure attention away from where it ought to be: building something that works, or sells. Here’s a novel idea – start a company that grows from customer revenue, rather than cash injections.

Credit: Clo’e Floirat

GLOBAL / FASHION

Crocs gets creative

Your brain on Crocs
Contributor: Crocs (2024)

Can anything stop Crocs? Sales of the clogs are spiralling upwards and revenue for the twelve months ending in March was over 4bn. An increase of 6.29% from the previous year. The brand’s combination of comfort and quirk is resonating with audiences. An added play for customisation is likely to give it a further surge. ‘Jibbitz’ are the miniature charms that fit onto the shoe’s perforated surface, but a new online platform, called the MadLab, promises to enable the Crocs community to design digital Jibbitz (these are called Bbitz, by the way). The company plans to roll out more functions – like prizes, discounts and experiences. This is a smart way to leverage the creativity of a fervent community. Meanwhile, MadLab will cultivate a club-like feeling among Crocs fans.

GLOBAL / WORK

A bad trip? 

‘Workation’ (it’s not a real holiday).
Contributor: Aleksei Gorodenkov / Alamy Stock Photo

There was a time when work socialising meant a few pints on a Thursday or Friday evening. Not anymore. In the wake of the pandemic, with employees simply showing up when they like (and never on a Friday), it’s harder to engineer moments of connection in businesses. Enter the curious phenomenon of the ‘workation’ – a holiday, but you’re with all your colleagues. And you probably have to keep working for some of it. The trend is concerning for a few reasons. Firstly, there’s no way of mentally recharging while one is constantly reminded of matters concerning the office. Secondly, companies seem to use such trips as a means of luring talent – don’t you want to work at the place with the super-cool CEO who whisks everyone off to Ibiza? Thirdly, if the trip in question is assigned as annual leave, it’s a conniving way for bosses to squeeze more time on the clock. Your work and leisure time are better divided.

I think the reward for conformity is that everyone likes you except yourself.

Rita Mae Brown

Weekly Inspirations

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Weekly Inspirations

Sign up to our newsletter for your weekly dose of creative inspiration.

Steven Wolfe Pereira

Founder of Alpha

25+ years driving technology transformation at the intersection of marketing, media, and AI.

He has led $5+ billion in strategic transactions, scaled AI-first companies, and held leadership roles across Oracle, Neustar, Publicis Groupe, TelevisaUnivision, and more.

Today, as the founder of Alpha, he advises boards and executives on how to govern AI transformation with confidence. Named a LinkedIn Top Voice and featured in major business publications, Wolfe Pereira combines real operator experience with board-level strategic insight.

Now, he brings that expertise to you—giving you the operator’s perspective on how to thrive in the AI era.

Unlock the 5 Secrets of Business-Critical Creativity for the AI Age

Learn why 87% of leaders say creativity is as vital as efficiency, and how human ingenuity will define success in a world transformed by AI.

Sir John Hegarty

Sir John Hegarty

Founder at Saatchi & Saatchi & BBH

John Hegarty has been central to the global advertising scene for over six decades.

He was a founding partner of Saatchi and Saatchi in 1970. And then TBWA in 1973. He founded Bartle Bogle Hegarty in 1982 with John Bartle and Nigel Bogle. The agency now has 7 offices around the world. He has been given the D&AD President’s Award for outstanding achievement and in 2014 was admitted to the US AAF Hall of Fame.

John was awarded a Knighthood by the Queen in 2007 and was the recipient of the first Lion of St Mark award at the Cannes Festival of Creativity in 2011. John has written 2 books, ‘Hegarty on Advertising – Turning Intelligence into Magic’ and ‘Hegarty on Creativity – there are no rules’.

In 2014 John co-founded The Garage Soho, a seed stage Venture Capital fund that believes in building brands, not just businesses.

Orlando Wood

Orlando Wood

Author and Chief Innovation Officer

Orlando is probably the world’s leading thinker on creative effectiveness. He is the author of advertising’s ‘repair manual’, Lemon, published by the Institute of Practitioners in Advertising in 2019, and its sister publication, Look out (IPA, 2021), the ‘advertising guide’. His books are found on the curricula of communications courses; they complete the libraries of universities and advertising agencies.

Orlando is respected by both advertisers and advertising agencies because he can talk both the language of creativity and profitability. His research draws on neuroscience, the creative arts and advertising history to describe how advertising works, and how it works at its best. How the work, works.

Orlando is unique in drawing a link between advertising’s creative features and its profitability, and for showing how advertising styles have changed in the digital world. If you have ever heard the advertising term ‘fluent device’, it’s because he coined it (and if you haven’t, he uses it to describe the profitable use of recurring characters and long-running scenarios in advertising campaigns).

Greg Hoffman

Greg Hoffman

Global Brand Leader, Advisor, Speaker, Instructor & Author

Greg Hoffman is a global brand leader, former NIKE Chief Marketing Officer, and founder and principal of the brand advisory group Modern Arena.

For over 27 years, Greg held marketing, design, and innovation leadership roles at NIKE, including time as the brand’s CMO. In his most recent role as NIKE’s Vice President of Global Brand Innovation, he led teams tasked with envisioning the future of storytelling and consumer experiences for the brand.

Greg oversaw NIKE’s brand communications and experiences as NIKE was solidifying its position as one of the preeminent brand storytellers of the modern era and the leading innovator in digital and physical brand experiences. Through his leadership, Nike drove themes of equality, sustainability, and empowerment through sport in some of its most significant brand communications. That work was, in part, driven by his role on the Advisory Board of the NIKE Black Employee Network and as a member of the NIKE Foundation Board of Directors.

His role in the rise of marketing and design through that period was recognized in 2015 when Fast Company named him one of the Most Creative People in Business. He’s also been recognized for his transformative leadership in the industry through the Business Insider’s 50 Most Innovative CMOs and AdAge’s Power Players annual lists.

In 2022, Greg brings all of his brand experience to the world through his new book Emotion by Design: Creative Leadership Lessons From a Life at Nike.