Issue 8: A bulletin for big ideas and better business.

Issue 8: A bulletin for big ideas and better business.

Tool troubles. Helpful AI. A gratified globe. And your brain on jazz.
OPINION / IDEAS

Don’t be a tool: pick the right one

💬Sir John Hegarty

You can’t eat soup with a fork. You shouldn’t hammer in a screw. And those who bring a knife to a gunfight find themselves at a severe disadvantage. Selecting the wrong tool for the job usually delivers poor results. It’s perilous too. There’s a section on the subject to be found in a safety handbook produced by the US Navy. It cautions against things like using a chair where a ladder is necessary, or a knife when you need a screwdriver. There’s more jeopardy associated with these things at sea – but this sort of thing is still cavalier on land.

The physical examples are absurd. But in the digital sphere, we’re a lot more lenient when it comes to selecting the incorrect tackle. The worst offenders are those who obsess over the power of data – specifically, its ability to predict and measure things that were unmeasurable before. Research and evidence are fundamentally important, but we’re so enchanted with the capabilities of data that it’s started to feel like we can’t come to a decision without the reassurance of a stat. This is a problem – an emphasis on what’s been prevents the imagining of what might be.

Data never invented anything

Amidst all the talk of data-driven businesses, the greatest commercial achievements of recent decades have had surprisingly little to do with it. Consider the most successful product from the (until recently) biggest company in the world – Apple’s iPhone. The story of its conception involved a handful of envelope-pushing tech executives drawing on their knowledge of the consumer, and the creative capacity of their development teams. Data took a back seat to human insight. This is the case with almost every brilliant product that we deem indispensable in 2024. James Dyson’s bagless vacuum cleaner, Elon Musk’s car company, Bill Bowerman’s running shoe. These contributions to our civilisation came from imagination.

Data informs, creativity inspires

The same is true in marketing and brand-building. Data becomes useful to businesses when it exposes a truth. As I’ve often said, when an idea possesses that quality, it becomes powerful. Uncovering a fact might spark the creative engine, but that isn’t enough. It takes empathy, intuition and perseverance to bring off a campaign around it. The great brand campaigns of the last twenty years are all built around truth, whether that authenticity is drawn from a data point or not matters less than most digital zealots would have us believe.

A debate is raging when it comes to how AI will impact creativity and business. More tools don’t always result in better outcomes, but as they proliferate the best entrepreneurs – like the best carpenters – should remember which ones to pick up, and which ones to leave on the bench.

THE AGENDA / A RACY WEEK

1.
World Water Day will cause a splash this week. The event, organised by the United Nations, is intended to underline the security risks that occur when people don’t have access to water. This year’s theme speaks to the choppiness of the geopolitical landscape: ‘Water for Peace’.
22nd March

2.
Those with a penchant for speed, noise and exhaust fumes will assemble at the starting grid this week at the 2024 Formula 1 Australian Grand Prix in Melbourne. The racing sport is enjoying a boost thanks to the popularity of the Netflix show, Drive to Survive.
22nd-24th March

3.
Fans of horsepower in a more literal sense should gallop with all possible haste to The Dubai World Cup. Dubbed the ‘world’s richest day’ in horse racing, it’s a well-heeled affair. Prizes aren’t just handed to race-winners. Awards are also bestowed to the best dressed attendees – and the person in possession of the Most Creative Hat.
30th March

4.
The US National Park Service expects peak bloom for Washington D.C.’s cherry blossoms this week. This happens when 70% of the Yoshino cherry blossoms planted around the city open up. Observing beauty helps you think more creatively.
19th – 23rd March

Grok will be open source. But will it help solve our problems?
Contributor: al Mottakin / Alamy Stock Photo

LONDON / TECH

AI for good 

The battle for AI supremacy intensified this week as Elon Musk released the raw computer code for his chatbot, Grok. The move is thought to be a rebuke to OpenAI, after the company broke a pledge to open source its own technology. Musk reckons that such innovations are too dangerous to be placed in the hands of one actor. Away from the squabbles of big tech founders, the Alan Turing Institute will hold its AI UK 2024 event in Westminster today and tomorrow. The get-together will investigate ways that data science and AI can be used to solve real-world problems. These include making cities more resilient and driving decarbonisation. The debate will also centre on the culture of AI. Here’s a question we’d pose: will the technology help or hinder human creativity?

Contributor: Clo’e Floirat

Creative hack: Daydreaming

Allowing thoughts to float freely has been shown to reduce stress and alleviate anxiety. It also helps you think up unorthodox solutions to problems. It enhances creativity too.

Helsinki: Happy AF
Contributor: Subodh Agnihotri / Alamy Stock Photo

GLOBAL / WELL-BEING 

Counting contentment

Can you measure happiness? According to publishers of the World Happiness Report, the answer is in the affirmative. Since 2012 the annual study has looked at metrics including material conditions, mental and physical wealth, personal virtues, and good citizenship. Following the Covid-19 pandemic, most wellbeing-watchers assumed that our levels of gratification had slumped. Not so. Findings pointed to global life satisfaction averages between 2020 and 2022 to be just as high as pre-pandemic times. As the new report is released tomorrow, we’ll see whether our good humour has held in an increasingly volatile geopolitical landscape. In all the chaos there appears to be one constant: Finland’s joie de vivre. The country has been crowned the happiest for the last six years.

“…just wail”
Contributor: PF-(bygone1) / Alamy Stock Photo

US / SCIENCE

Your brain on jazz 

Everyone knows what it feels like to be in the zone. Your mind’s calm but focused. Noises, interruptions, and peripheral thoughts can’t puncture your state of deep flow. A new study sought to understand how we reach this point of concentration. Researchers from Drexel University in Philadelphia analysed jazz musicians as they improvised with their instruments. Using an electroencephalogram (EEG) which measured brain activity, the experiment supported an idea called ‘expertise-plus-release’ which attests to creative flow coming from intense practice coupled with the ability to let go and allow the neural pathways do the hard work. American saxophonist Charlie Parker would have approved of this theory. He famously said: “You’ve got to learn your instrument. Then, you practice, practice, practice. And then, when you finally get up there on the bandstand, forget all that and just wail.”

A great renaissance
Contributor: Russell Mountford / Alamy Stock Photo

GLOBAL / CULTURE

Museums are back

Covid was tough on the arts. In 2019 the number of people who went to the most-visited 100 museums in the world was 230 million. In 2020 it fell to 54m. The recovery has been slower than expected, but a new poll by The Art Newspaper has discovered that in 2023 the world’s most acclaimed museums are rediscovering their lustre. The figure for last year was 176m, with many institutions hitting their pre-pandemic visitor numbers. The Musée du Louvre in Paris has made the fullest recovery with 8.9m attendees. The rebound is good news for museums, but for civilisation too. Nothing can compete with the feeling of standing in the presence of great art.

Vision is the art of seeing what is invisible to others.

/ Jonathan Swift

Weekly Inspirations

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Weekly Inspirations

Sign up to our newsletter for your weekly dose of creative inspiration.

Steven Wolfe Pereira

Founder of Alpha

25+ years driving technology transformation at the intersection of marketing, media, and AI.

He has led $5+ billion in strategic transactions, scaled AI-first companies, and held leadership roles across Oracle, Neustar, Publicis Groupe, TelevisaUnivision, and more.

Today, as the founder of Alpha, he advises boards and executives on how to govern AI transformation with confidence. Named a LinkedIn Top Voice and featured in major business publications, Wolfe Pereira combines real operator experience with board-level strategic insight.

Now, he brings that expertise to you—giving you the operator’s perspective on how to thrive in the AI era.

Unlock the 5 Secrets of Business-Critical Creativity for the AI Age

Learn why 87% of leaders say creativity is as vital as efficiency, and how human ingenuity will define success in a world transformed by AI.

Sir John Hegarty

Sir John Hegarty

Founder at Saatchi & Saatchi & BBH

John Hegarty has been central to the global advertising scene for over six decades.

He was a founding partner of Saatchi and Saatchi in 1970. And then TBWA in 1973. He founded Bartle Bogle Hegarty in 1982 with John Bartle and Nigel Bogle. The agency now has 7 offices around the world. He has been given the D&AD President’s Award for outstanding achievement and in 2014 was admitted to the US AAF Hall of Fame.

John was awarded a Knighthood by the Queen in 2007 and was the recipient of the first Lion of St Mark award at the Cannes Festival of Creativity in 2011. John has written 2 books, ‘Hegarty on Advertising – Turning Intelligence into Magic’ and ‘Hegarty on Creativity – there are no rules’.

In 2014 John co-founded The Garage Soho, a seed stage Venture Capital fund that believes in building brands, not just businesses.

Orlando Wood

Orlando Wood

Author and Chief Innovation Officer

Orlando is probably the world’s leading thinker on creative effectiveness. He is the author of advertising’s ‘repair manual’, Lemon, published by the Institute of Practitioners in Advertising in 2019, and its sister publication, Look out (IPA, 2021), the ‘advertising guide’. His books are found on the curricula of communications courses; they complete the libraries of universities and advertising agencies.

Orlando is respected by both advertisers and advertising agencies because he can talk both the language of creativity and profitability. His research draws on neuroscience, the creative arts and advertising history to describe how advertising works, and how it works at its best. How the work, works.

Orlando is unique in drawing a link between advertising’s creative features and its profitability, and for showing how advertising styles have changed in the digital world. If you have ever heard the advertising term ‘fluent device’, it’s because he coined it (and if you haven’t, he uses it to describe the profitable use of recurring characters and long-running scenarios in advertising campaigns).

Greg Hoffman

Greg Hoffman

Global Brand Leader, Advisor, Speaker, Instructor & Author

Greg Hoffman is a global brand leader, former NIKE Chief Marketing Officer, and founder and principal of the brand advisory group Modern Arena.

For over 27 years, Greg held marketing, design, and innovation leadership roles at NIKE, including time as the brand’s CMO. In his most recent role as NIKE’s Vice President of Global Brand Innovation, he led teams tasked with envisioning the future of storytelling and consumer experiences for the brand.

Greg oversaw NIKE’s brand communications and experiences as NIKE was solidifying its position as one of the preeminent brand storytellers of the modern era and the leading innovator in digital and physical brand experiences. Through his leadership, Nike drove themes of equality, sustainability, and empowerment through sport in some of its most significant brand communications. That work was, in part, driven by his role on the Advisory Board of the NIKE Black Employee Network and as a member of the NIKE Foundation Board of Directors.

His role in the rise of marketing and design through that period was recognized in 2015 when Fast Company named him one of the Most Creative People in Business. He’s also been recognized for his transformative leadership in the industry through the Business Insider’s 50 Most Innovative CMOs and AdAge’s Power Players annual lists.

In 2022, Greg brings all of his brand experience to the world through his new book Emotion by Design: Creative Leadership Lessons From a Life at Nike.